About us

Lila Faye isn’t just a clothing brand — it’s a feeling.

A quiet kind of confidence. The comfort of something that fits just right. A sense of ease you don’t have to explain. We make clothes for those moments — the ones where you feel most like yourself.

It Started With a Feeling...

There wasn’t a grand business plan or pitch deck. Just two friends who kept returning to the same thought: why is it so hard to find clothes that simply feel right? Clothes that don’t pinch, pull, or make you think twice. We didn’t want more – we wanted better. Something quiet. Something that felt like us.

The Kind of Style We Believe In

Lila Faye is about effortless clothing that works with you, not against you. We lean into timeless shapes, muted tones, and pieces you’ll reach for over and over again. Especially dresses — the kind you slip on and feel instantly grounded in. There’s no loud branding here, no overthinking — just thoughtful design and comfort you don’t have to earn.

What Matters Most

We’re a small team, and we want to keep it that way. Every collection, every photo, every detail on this site has been chosen by hand. Not because we’re perfectionists, but because we care about what’s real. We’re not here to chase trends or scale fast — we’re here to make clothes that feel like home.

Company information:

Trading Name: Lila faye
Legal Entity: Next Scale
Chamber of Commerce: 97014133

Return Address (for returns):
Unit 3, Tungsten Park, Bardon Road, Coalville LE67 4BL, United Kingdom

Business Address (not for visits):
Velpsestraat 217, 2573 SK The Hague, Netherlands

Please note: Lila Faye is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above.

Contact information:

Preferred contact method: You can reach us best via email or through our contact form. We aim to respond within 24 hours.

Email: info@lilafaye.co.uk
Phone: +44 7537185289

Customer Service Hours (GMT +01:00 London):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM

Commitment to Privacy

We value your privacy and security. Please refer to our Privacy PolicyTerms of service, and Refund Policy for more information.

Questions?

Check our FAQ page for answers to common questions. If you still need help, feel free to email us at info@lilafaye.co.uk.